Privacy Policy

This policy describes how CyberSentry Limited, operating as CyberSentry Group, handles personal information in connection with this corporate website and enquiries made to our team. For privacy questions or requests, contact sales@cybersentry.com.

Our portfolio brands may operate separate websites and services with their own privacy notices. This policy does not replace those notices or describe how those products process customer data.

When you submit the contact form, we collect the details you provide and record when the enquiry was received. Company information is optional. Please do not include passwords, payment details, sensitive personal information or confidential security findings in the form.

• Your name and email address.
• Your company, if supplied.
• Your enquiry category and message.
• Further information you share when corresponding with us.
• Technical information that website infrastructure may process, such as IP addresses, browser information, request timestamps and security or error logs.

We use enquiry information to respond to you, identify the relevant team or brand, manage business correspondence and keep appropriate records. We use technical information to operate the website, investigate errors and protect it from misuse.

Where UK GDPR or EU GDPR applies, we generally rely on our legitimate interests in responding to business enquiries and operating a secure website, where those interests are not overridden by your rights. Where your request concerns entering into a contract with us, we may process information to take steps at your request before a contract. We may also process information to comply with legal obligations. Where consent is required for a particular activity, we will request it separately; submitting an enquiry is not consent to unrelated marketing.

Enquiries submitted through this website are stored privately using Lovable Cloud. Website hosting, storage and communications providers may process information on our behalf to deliver their services.

We may share relevant details with the CyberSentry Group team or portfolio brand best placed to respond to your request. We may also disclose information to professional advisers or authorities where required by law, or where necessary to establish, exercise or defend legal claims. We do not sell personal information collected through this website.

Our group and service providers operate internationally, so information may be processed outside the country where you live. Where UK or EU data protection law requires safeguards for a transfer, appropriate arrangements must be in place, such as an adequacy decision or approved contractual safeguards. Contact us for information about the arrangements relevant to your enquiry.

We keep information for as long as reasonably necessary for the purpose for which it was collected, including managing correspondence, meeting legal obligations and handling disputes. The appropriate period depends on the nature of the enquiry and applicable requirements.

We use access restrictions and other appropriate organisational and technical measures to protect information. Contact submissions are not available for public reading. No website, transmission method or storage system can be guaranteed completely secure.

Website infrastructure may use cookies or similar technologies needed for security, delivery or essential functionality. Your browser allows you to manage cookies, although disabling essential technologies may affect how a website works.

This notice does not treat your visit as consent to non-essential tracking. Any non-essential cookies or tracking requiring consent must be explained and offered through an appropriate consent mechanism before being used.

Depending on your location and the applicable law, you may have rights to access your personal information, correct it, request deletion, restrict its use, object to processing or receive a portable copy. These rights are subject to legal conditions and exceptions. Where processing relies on consent, you can withdraw it without affecting processing already carried out.

Email sales@cybersentry.com to make a request. We may need to verify your identity before acting. Where UK GDPR applies, we normally respond within one month; an extension may be permitted for complex or multiple requests, and we will explain it to you.

You can complain to the UK Information Commissioner's Office at ico.org.uk, or your local data protection regulator. You do not need to contact us first, although we welcome the opportunity to address your concerns.

This corporate website is intended for business audiences and is not directed at children. If you believe a child has provided personal information, please contact us.

Links to other websites are provided for convenience. Their operators are responsible for their own privacy practices; check the relevant notice before providing information.

We may update this policy to reflect changes to the website, our practices or legal requirements. The revision date shown above identifies this version. Privacy enquiries should be sent to sales@cybersentry.com.